DreamHost Review: The Best Hosting Company 2017

DreamHost has a long list of features to satisfy your personal- and business-related Web hosting needs. The company’s shared, WordPress, virtual private server (VPS), and dedicated plans offer plenty of options for webmasters to build attractive, flexible sites. Newcomers who haven’t previously built or maintained a website may find DreamHost intimidating, however, because the Web host doesn’t do much hand-holding. That said, if you have the appropriate site-building capabilities, you’ll likely find DreamHost’s robust and flexible packages quite appealing. It, along with HostGator.

A top-notch host for those who know what they’re looking for, DreamHost offers nuanced and performant hosting perfect for scaling websites and applications through the ranks of shared, VPS, cloud, and dedicated hosting.

We love their features but realize that beginners or hobbyist developers might not want to fork over the extra cash to capitalize on the performance, optimization, and managed services that DreamHost offers.

If, however, your site is growing and gathering more and more traffic, few hosts will take care of you as well as DreamHost . Managed services include infrastructure management, automatic backups and updates, malware scans, and DDoS protection.

We appreciate how the independently owned company was built on a passion for open-source technologies. DreamHost developers routinely contribute code back to communities, such as WordPress and OpenStack, and the company has used their brainpower and experience to create the open-source storage system Ceph and OpenStack cloud network virtualization tool Akanda.

As such, DreamHost support agents know what they’re talking about. Available all day, every day, the in-house support team provides help worthy of DreamHost’sspeedy SSD-based architecture, hand-crafted control panel, WordPress-tailored solutions, and reliable managed services.”

  • 100% uptime guarantee
  • In-house, 24/7 customer support
  • FREE SSL/TLS certificates
  • Unlimited storage and bandwidth
  • Supercharged SSDs on all plans
  • Get started on DreamHost now.

DreamHost is the dinosaur of web hosts.

It’s ginormous. Claiming over 400,000 active customers and hosting over 1.5 million sites. That’s a lot.

It’s ancient. Founded waaaaaay back in 1996 by a few undergrad students at Claremont College in California.

And it’s well respected. Bringing home PCMag’s ‘Best Web Hosting Service’ award for the second year in a row.

They even go so far as to offer crazy things like a 97-day money back guarantee and promise 100% uptime (or you get refunded).

We wanted to put DreamHost to the test, and see for ourselves if the reality lived up to the hype. We also wanted to know if they’re any better than and HostGator.

Here’s our quick tour.

PROS of using DreamHost Hosting:

There’s a lot to like about DreamHost.

They promise great uptime and customer support. They even throw in a few freebies to make your experience even better.

Here’s an overview of their best attributes.


1. Uptime of 99.97% (last 12 months)

It’s fair to say that DreamHost stands by their uptime. They’re so confident, that they’ll provide an extra day of service for every hour of downtime your site experiences with them.

Fortunately for their accountants, that doesn’t happen very often (99.97% is less than 10 minutes of downtime per month)

Over our 12-month review process, DreamHost delivered 99.97% uptime, easily placing them among the industry’s elite (and .18% better than industry average).

2. Page Load Time 51% Faster than Average Competition

DreamHost’s page loading times didn’t let us down either, clocking in at 695ms over the same twelve-month period. That’s about 51% faster than the average of 1052ms.

3. Knowledgable, Friendly Support

The best uptime and fastest loading times mean nothing without great support to back it all up.

Here, DreamHost excels. Within 5 minutes we were connected to a live chat agent, getting detailed responses after a few seconds.

Their support is not outsourced (which is evident), and is available 24/7. The only catch? No phone support


4. Get ‘Free Days’ for Downtime

DreamHost offers the longest money back guarantee in the industry, coming in at 97 days for shared hosting plans.

But that’s not all.

They will also credit you a day’s service for every hour of interrupted service. They aren’t kidding around about standing behind their service. In my opinion, that’s just awesome…

P.S: We used that perk in March when our uptime was slightly lower than promised (99.89%).


5. Unlimited (Really!) Bandwidth

All companies say they provide unlimited hosting. But most don’t come close.

DreamHost truly does offer unlimited bandwidth and data transfer according to their ‘Unlimited Policy‘ terms.

This service is incredibly rare for a reason (read: cost). So here are the exceptions:

  • Copyrighted content to which you do not hold usage or distribution rights.
  • File upload / sharing / archive / backup / mirroring / distribution sites.
  • A site created primarily to drive traffic to another site.
  • Making your account resources available (whether for free or pay) to the general public.


CONS of using DreamHost Hosting:

DreamHost is a perfect choice for most people.

However, there are a few potential pitfalls which might be a deal breaker for others.

Starting with cost.


1. Among the More Expensive Options Available

Five bucks a month is more than enough for most web hosts, assuming you’re signing up for at least one year’s worth of service.

But DreamHost starts at $7.95. IF, you pay for three years at once.

Otherwise, the one-year minimum will set you back $9.95 per month.


2. ‘One Size Fits All’ (in most cases it’s enough)

Most web hosts offer tons of different hosting plans that make it difficult to differentiate between what each provides, and which is the best option for you.

DreamHost doesn’t do that, offering only a single shared hosting plan to get started.

Sure, that makes it easy to choose. But that also means a beginner with a simple site is going to pay the same as a pro who regularly gets over 300,000 monthly uniques.


3. No cPanel – is it really a con? Hard to tell…

DreamHost has created their own control panel to provide a streamlined version for non-techies.

However, those professionals accustomed to using cPanel or Plesk (like we do) probably won’t like this approach.


4. Possible Delayed Setup

New customer accounts need to be verified prior to activation. That means while registration is instant, provisioning can take a few hours. Factor that into your new launch plans if you’re trying to get up-and-running ASAP.

  • Shared Hosting: Unlike most other web hosts, Dreamhost offers one simple shared hosting plan that costs $7.95 per month. They do not use the three-tiered approach like most web hosts and this makes it easy for their users to make a decision. Their shared hosting plan is powered by SSDs.
  • Managed WordPress Hosting: Their managed WordPress hosting costs $19.95 per month (billed annually). It comes with 30GB SSD storage. Their WordPress hosting has no limits and they boast that it can handle 2.1 million monthly visits. It comes with support for unlimited email accounts and 1 free dedicated IP address.
  • VPS Hosting: Their VPS hosting starts at $15 per month (with 1GB RAM and 30GB SSD storage) and can cost up to $120 per month (with 8GB RAM and 240GB SSD storage). All their VPS plans come with unlimited bandwidth and allow support for unlimited domain names.
  • Dedicated Hosting: Their dedicated server starts at $149 per month and can cost up to $379 per month. For $149 per month, you will get 4 cores, 1TB HDD, and 4GB RAM. Their dedicated servers come with full root and shell access, unlimited MySQL databases, RAID-1 storage, Ubuntu Linux, 1-Click WordPress installer, unlimited bandwidth and DDoS protection.
  • Ease of Signup: Long and complicated sign up process. Signup should be easier.
  • Free domain: For first year the on all annual hosting plans.
  • Payment Methods: Credit Card, PayPal, Check, Money Order, Checking Account
  • Hidden Fees and Clauses: None. Yay!
  • Upsells: A few upsells. Boo.
  • Account Activation: Account activation can take a while. Go grab a cup of coffee (or two).
  • Control Panel and Dashboard Experience: Custom Dreamhost control panel. This can be a bit difficult to use, blah. But who knows, maybe you’ll like it?
  • Installation of Apps and CMS (WordPress, Joomla, etc.): One-click installer for WordPress and other apps/CMSs.


Do We Recommend DreamHost?

DreamHost might cost you 2X what another option does.

But they’re worth it.

They’re super reliable, offering incredible money-back guarantees if you experience any downtime or other hiccups along the way.

Their support is exceptional across the board. And they throw in a few freebies which can offset the higher initial cost.

If you value reliability and support that’s second-to-none (and money’s not as big of a concern), look no further than DreamHost .

Author: CMSFolks Editorial Crew

Editorial Staff at CMSFolks is a team of Enthusiast WordPress experts led by Kunle Ajayi. The whole Website is maintained by Kunle Ajayi

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